Privacy Policy

1. Who We Are

Mason & Mortar Private Limited is an engineering-managed construction company based at 595, CLV Nagar, Kanathur, ECR, Chennai — 603112, Tamil Nadu, India.

We provide turnkey construction, PMC services, villa construction, residential construction and NRI home building services across Chennai, ECR, OMR and Chengalpattu.

For any privacy-related queries, contact us at:
Email: info@masonandmortar.in
Phone: +91 9566109493

2. What Information We Collect

We collect personal information that you voluntarily provide to us through our website contact form, construction cost calculator, WhatsApp enquiries, phone calls and email. This may include:

• Your name

• Phone number

• Email address

• Project details and requirements you share with us

• Location or area where you plan to build

• Construction area, floor details and estimate-related information submitted through the cost calculator

We do not collect sensitive personal data such as bank account details, payment card information or government-issued identity numbers through this website.

3. How We Use Your Information

Personal data is used solely for the following purposes:

• To respond to your construction enquiry

• To provide information about our services and project options

• To schedule consultations, site visits or follow-up calls

• To prepare estimates, proposals or project discussions

• To send project-related updates if you are an existing client

• To improve our website and service quality

We do not sell or rent your personal data. We may share information with trusted service providers that help us operate our website or deliver communications, such as form submission services or email delivery tools, only to the extent necessary for those purposes.

4. WhatsApp Communication

When you contact us via WhatsApp at +91 9566109493, you consent to receiving construction-related communications from Mason & Mortar through WhatsApp. This includes project updates, consultation scheduling and service information.

You may opt out of WhatsApp communications at any time by informing us directly.

5. Google Analytics

Our website uses Google Analytics to understand how visitors interact with the site. This service may collect anonymised data such as pages visited, time spent on site and general geographic location. This data does not directly identify you as an individual.

You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.

6. Cookies

Our website may use basic cookies to improve your browsing experience and understand site performance. These are small text files stored on your device. We do not use cookies for advertising or cross-site tracking.

7. Data Storage & Security

Any personal information you provide is stored securely and accessed only by authorised Mason & Mortar team members for the purposes described above. We take reasonable measures to protect your information from unauthorised access, loss or disclosure.

8. Third Party Links

Our website contains links to external platforms including WhatsApp, YouTube, Instagram and Facebook. We are not responsible for the privacy practices of these platforms. We recommend reading their respective privacy policies before using their services.

9. Your Rights

In line with the Digital Personal Data Protection Act, 2023, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal information

• Withdraw consent for processing where applicable

• Opt out of communications from us at any time

To exercise any of these rights, contact us at info@masonandmortar.in or call +91 9566109493.

10. Changes To This Policy

Mason & Mortar reserves the right to update this privacy policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns regarding this privacy policy or how we handle your personal information, please contact us: